Terms and conditions
Last updated: 17/01/2025
OVERVIEW
This website is operated by Herwick. Throughout the site, the terms "we," "us," and "our" refer to Herwick. Herwick offers this website, including all information, tools, and services available to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or content contributors.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your country or state of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material is provided for general information only and should not be relied upon as the sole basis for making decisions.
This site may contain historical information, which is provided for reference only. We reserve the right to modify the contents of this site at any time.
We collect and use customer reviews to improve our services, though not all submitted reviews may be displayed publicly.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.
We shall not be liable for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – SHIPPING
We currently ship to all locations within the United Kingdom and Ireland. For shipping rates and estimated delivery times, please refer to our Shipping Policy.
SECTION 6 – DELIVERY REFUSAL
If your parcel is delivered to a pickup point and not collected within the allotted time, it may be treated as a refused delivery.
SECTION 7 – RETURNS
Our Return & Refund Policy outlines the conditions for returning or exchanging an item. For more details, please refer to our Returns Policy.
SECTION 8 – PRODUCTS
Certain products may be available exclusively online and may have limited quantities. Returns or exchanges are subject to our return policy.
We have made every effort to display the colors and images of our products as accurately as possible. We cannot guarantee that your device's display will accurately reflect the actual product.
We reserve the right to limit sales to any person, region, or jurisdiction and to limit quantities per order.
We do not warrant that the quality of any products or services will meet your expectations.
SECTION 9 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order. In the event we make a change to or cancel an order, we may notify you via the contact information provided at the time the order was made.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
SECTION 10 – THIRD-PARTY TOOLS AND LINKS
We may provide you with access to third-party tools and links which we neither monitor nor control.
We are not responsible for any third-party materials, products, or services.
Any use by you of optional tools or links offered through the site is entirely at your own risk.
SECTION 11 – USER COMMENTS AND FEEDBACK
If you submit feedback, ideas, or suggestions, you agree that we may use them at any time without restriction.
We are not obligated to maintain comments in confidence or to respond.
You are solely responsible for any content you submit, and it must not violate any rights of third parties.
SECTION 12 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 13 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on our site or service that contains errors, inaccuracies, or omissions. We reserve the right to correct any such issues at any time without prior notice.
SECTION 14 – PROHIBITED USES
You may not use the site or its content:
-
For unlawful purposes
-
To violate regulations or laws
-
To infringe on intellectual property rights
-
To harass or discriminate
-
To submit false or misleading information
-
To upload malicious code
We reserve the right to terminate your use of the Service for violating any of the prohibited uses.
SECTION 15 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.
You agree that your use of the service is at your sole risk. All products and services are provided "as is" and "as available."
Herwick shall not be liable for any injury, loss, claim, or any direct or indirect damages resulting from your use of any service or product.
SECTION 16 – INDEMNIFICATION
You agree to indemnify and hold harmless Herwick and its affiliates, officers, employees, and partners from any claim or demand, including attorney’s fees, arising from your breach of these Terms or your violation of any law or third-party rights.
SECTION 17 – SEVERABILITY
If any provision is found to be unlawful or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted, and the remainder shall remain valid.
SECTION 18 – TERMINATION
These Terms remain effective unless and until terminated by either party. You may terminate by discontinuing use of the site. We may terminate at any time for violations of these Terms.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Herwick and supersede any prior agreements.
SECTION 20 – GOVERNING LAW
These Terms are governed by and interpreted in accordance with the laws of the United Kingdom.
SECTION 21 – CHANGES TO TERMS
You can review the most current version of the Terms at any time on this page. We reserve the right to update or replace any part of these Terms by posting updates to our website. Your continued use of the website constitutes acceptance of those changes.
SECTION 22 – CONTACT INFORMATION
If you have any questions about these Terms, please contact us:
